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Balances, refunds and other booking changes

If you paid a deposit for your Forum place, the balance is due before 11 July 2025.

Cancellations

  • If you wish to cancel your booking, please notify us at forum@uccf.org.uk.
  • If you cancel your place, we will retain your £25 deposit.
  • If you have not paid in full by 11 July 2024, your £25 deposit will be kept and your booking may be cancelled.

Refunds

  • Refunds are given at the discretion of UCCF and are not issued automatically. We consider refunds in the event of an unexpected university event, personal health issue, or other reasonable unforseen circumstances which prevent you from attending. A refund request should be emailed to forum@uccf.org.uk with a letter of explanation including suitable documentation where necessary i.e. doctors note.
  • If you qualify for a refund you will not receive back your deposit of £25 - this is an administration charge. After 11 July 2025, you will only receive a maximum refund of 50% of the total cost of your booking.
  • No refunds will be considered once the event has finished at 11am Friday 5 September 2025.

Help with bookings

If you’re having a problem with a booking, need more information, or want to make a change, please drop us an email at forum@uccf.org.uk and we will do our best to help resolve the issue as quickly as possible.